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Customer Service Center

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How soon will I get my custom order?

Custom Jewelry

How soon will I get my custom order?

Once we receive your payment, please provide your custom design details (message and colors) using the form linked in your confirmation email.

We’ll then queue your order, craft the piece, and include custom packaging with the decoded message inside.

Our target is to ship custom orders within 7–10 business days of receiving your design information. We often ship sooner depending on the season, but we recommend planning around this timeframe for gifts

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