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I broke my necklace/bracelet -- what can I do?

Returns & Breakage

I broke my necklace/bracelet -- what can I do?

We want you to enjoy your jewelry for years, but we know that life happens—snags on a hairbrush, a tug from a toddler, or a crimp giving way can all cause damage.

If this happens, please head over to our Contact Us form and let us know what happened. We'll typically respond by asking for a picture to determine if its something that can be repaired or it has to be replaced.


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